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New Contributor
New Contributor

Prepaid 10gb bonus offer

I just activated a new optus sim and recharged $30 after seeing the extra 10Gb bonus data offer. (4GB + 10GB Bonus). But I have just checked my account and my sim was only loaded with 3GB?

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Esteemed Contributor
Esteemed Contributor

Re: Prepaid 10gb bonus offer

I believe that 10GB bonus only applies when you do your first recharge. Strange that you only got 3GB instead of 4GB. I would be having a word with support on the live chat (first link) below and asking them what the story is.

 

Edit: Actually the prepaid data plan is 3GB and the prepaid mobile plan is 4GB. What one did you apply for?

 

http://www.optus.com.au/shop/notices/service-chat

 

http://www.optus.com.au/shop/mobile/prepaid/plans?SID=con:premob:2ndNav:premob:othr:Prepaid:pos2

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