Hey guys, send through your details and we'll take a look.
I can confirm that the 512GB Note 9 is currently on back-order. I've reached out to marketing and asked if we have an ETA on device delivery.
I'm trying to source some info for you guys. I'll hopefully have a response back from the team by then.
Hey guys, I have an update:
Unfortunately, due to the popularity of the offer, there is a delay for customers who’d placed their pre-order on or just before the 22nd of August. For those impacted by the delay, your order will begin shipping this coming Friday.”
For those who’d placed their pre-order on the 23rd, the shipping date is still to be confirmed. You'll receive an SMS with more information.
We’ll also continue to keep you update here.
These people deserve better if they preordered.
I guess i was one of a lucky few to get it on the same day of release.
Perhaps optus could give those who are still waiting a little something in return for their gracious patience?
I am the unlucky person who preordered note 9 (512G) on 22 August, but was told my ordered was cancelled and reordered by the sale team on 23 August. Does that mean the Delivery date for my order is unknown?
Hey @Liznew - would need to check this for you. Can you please PM me with your mobile number/order number, full name and DOB? I'll see if I have any info for you.