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Online Community Manager
Online Community Manager

Re: Preordered Note 9

Hey guys, send through your details and we'll take a look.

 

Send private message 

 

@Shar22 & @BohemianBump, you'd both pre-ordered the 512GB Note 9 as per the promo we were running at the time?

 

I can confirm that the 512GB Note 9 is currently on back-order. I've reached out to marketing and asked if we have an ETA on device delivery. 

 

 

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New Contributor
New Contributor

Re: Preordered Note 9

Is there an ETA on when they will be in stock again?

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Online Community Manager
Online Community Manager

Re: Preordered Note 9

I'm trying to source some info for you guys. I'll hopefully have a response back from the team by then. 

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Occasional Contributor
Occasional Contributor

Re: Preordered Note 9

I have messaged u

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Online Community Manager
Online Community Manager

Re: Preordered Note 9

Hey guys, I have an update:

 

Unfortunately, due to the popularity of the offer, there is a delay for customers who’d placed their pre-order on or just before the 22nd of August. For those impacted by the delay, your order will begin shipping this coming Friday.”

 

For those who’d placed their pre-order on the 23rd, the shipping date is still to be confirmed. You'll receive an SMS with more information. 

 

We’ll also continue to keep you update here.

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Occasional Contributor
Occasional Contributor

Re: Preordered Note 9

These people deserve better if they preordered. 

 

I guess i was one of a lucky few to get it on the same day of release. 

 

Perhaps optus could give those who are still waiting a little something in return for their gracious patience?

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New Contributor
New Contributor

Re: Preordered Note 9

I doubt it, if they cant even give paying customers what they are PAYING for how are they going to make things better?

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New Contributor
New Contributor

Re: Preordered Note 9

Hi, 

I am the unlucky person who preordered note 9 (512G) on 22 August, but was told my ordered was cancelled and reordered by the sale team on 23 August. Does that mean the Delivery date for my order is unknown? 

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RetiredModerator
RetiredModerator

Re: Preordered Note 9

Hey @Liznew - would need to check this for you. Can you please PM me with your mobile number/order number, full name and DOB? I'll see if I have any info for you. 


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New Contributor
New Contributor

Re: Preordered Note 9

Hi Shauna,

I have PM you my details, please check the order for me, thank you! And I will keep my fingers cross for the good news of my delivery 🙂 

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