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New Contributor Whodat
New Contributor

Pre paid voucher number already used

Just wnet to recharge my phone and got the message that the voucher has already been used, i do not remember using it, is there any way to find out when i supposedly used it and which service number?

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Online Community Manager
Online Community Manager

Re: Pre paid voucher number already used

Hi Whodat,


I don't believe there is a customer self-serve option to check a voucher's use, please Chat with us or Message Us from your My Optus App under the Help menu.


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New Contributor Whodat
New Contributor

Re: Pre paid voucher number already used

The Billing and general Support link/button does not work on that page.
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Online Community Manager
Online Community Manager

Re: Pre paid voucher number already used

I can confirm it works, your browser may have pop-up blockers active?

Alternatively f you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details.  



_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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