Q: When is the official OPPO Find X2 Pro launch date?
A: The official launch date is Tuesday the 9th June 2020.
Q: If I place a pre-order, when can I expect to my device to be delivered?
A: If you pre-order the OPPO Find X2 Pro from Optus, you can expect to receive your phone from the 9th June 2020.
Q: Can I add pre-order the handset on an Optus Family or an Optus Kids Plan?
A: Yes, you can add a handset to your new Optus Family plan or Optus Kids plan, Chose to pay outright, or interest free over 12,24 or 36 months.
Q: Can I pre-order a handset on an Optus Choice or Build Your Own Plan?
Q: How can I track my order?
A: Track your order via the My Optus app. Remember, you’ll need your 8-digit order tracking reference number. If you don’t have the My Optus app, head to the Optus order tracking web portal , or your My Account.
Q: How can I track my delivery once it’s been shipped?
A: As soon as your order has been shipped, we’ll send you an SMS or email with your delivery number. Head to the Optus | Startrack Customer Delivery Tracking portal and enter your delivery reference number or consignment number.
Q: I’ve placed a pre-order, but I haven’t received any further communication from Optus
A: You may have missed us, so check your junk/spam folder to see if there’s any emails from us. If it’s been several days since placing your pre-order, We suggest to message us via the My Optus app.
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Q: Where can I find more information about the e-gift card offer?
A: Find e-gift card redemption steps and answers to some of your most frequently asked questions here.