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New Contributor alyssadun
New Contributor

Postpaid simcard activation

Today I went to my local optus store and switched to a postpaid plan,

they gave me the sim card.

i went to go and activate it but it shows a error saying that it isn't vaild. 

I'm not sure if they went and activated there or not.

 

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5 Replies
Crowd Champion Davelew
Crowd Champion

Re: Postpaid simcard activation

Hi

Put the SIM card into your phone and see if you can use the phone.  If not a visit back to yiur local Optus store.

 

Dave


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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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Crowd Champion Davelew
Crowd Champion

Re: Postpaid simcard activation

 

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I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
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New Contributor alyssadun
New Contributor

Re: Postpaid simcard activation

Turns out, I missed a number 😅

 it worked but I need the service number and order number.

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Crowd Champion Davelew
Crowd Champion

Re: Postpaid simcard activation

Hi

 

I think if you are missing some details it may be easier to get it activated on online chat

 

Dave

 

 


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
RetiredModerator Mike-N
RetiredModerator

Re: Postpaid simcard activation

Hey @alyssadun

 

If you require any further details, don't hesitate to send us a private message Smiley Happy 


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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