Does anyone actually know how to end a contract with this mob? I went to the Optus store and they told me they can't do it and I have to do it online. So far after an hour navigating this site all I continually get is gibberish about going onto another plan or trying to sell me stuff.
Had same issue this morning, eventually found this link:
Information on how to cancel a service can be found on our Website here. If you're still having trouble organising your disconnection, please send us a private message confirming your phone number, full name and date of birth. Thank you.