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New Contributor
New Contributor

Post paid cancellation

Does anyone actually know how to end a contract with this mob? I went to the Optus store and they told me they can't do it and I have to do it online. So far after an hour navigating this site all I continually get is gibberish about going onto another plan or trying to sell me stuff. 

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Trusted Contributor
Trusted Contributor

Re: Post paid cancellation

Hello,

 

Had same issue this morning, eventually found this link:

 

http://www.optus.com.au/shop/notices/service-chat


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RetiredModerator
RetiredModerator

Re: Post paid cancellation

Hello @Thisisridiculou

 

Information on how to cancel a service can be found on our Website here. If you're still having trouble organising your disconnection, please send us a private message confirming your phone number, full name and date of birth. Thank you. 


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