Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

Positive feedback for in store consultant

Hi, I can't seem to find anywhere to leave positive feedback for an in store staff member. So will leave it here and hopefully she gets the acknowledgement she deserves!

Optus Store Joondalup WA 

Kayla Landsberg 

She was AMAZING. We were having a lot of difficulty re contracting me. Even after I left the store Kayla continued to try get my issue solved. She also called to update me when she found the cause for the troubles. 

She was very happy, positive and reassuring, I am absolutely blown away with her customer service skills. 100% . 

1 Reply
Online Community Manager
Online Community Manager

Re: Positive feedback for in store consultant

That is awesome, Kayleaamanda92!

Thank you so much for taking the time and effort to provide this amazing feedback, we will definitely be forwarding on to store management ☺️ 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos