Hi, I can't seem to find anywhere to leave positive feedback for an in store staff member. So will leave it here and hopefully she gets the acknowledgement she deserves!
Optus Store Joondalup WA
She was AMAZING. We were having a lot of difficulty re contracting me. Even after I left the store Kayla continued to try get my issue solved. She also called to update me when she found the cause for the troubles.
She was very happy, positive and reassuring, I am absolutely blown away with her customer service skills. 100% .
That is awesome, Kayleaamanda92!
Thank you so much for taking the time and effort to provide this amazing feedback, we will definitely be forwarding on to store management ☺️