Thanks for responding in the thread Dan.
I appreciate that you acknowledge the difficulties experienced trying to sort out the porting.
I’ve sent you a private message and hoping you are able to work something out.
Would I be able to get assistance with my case please? I’m also porting from Virgin to Optus. Have tried live chatting, phone calls and twitter support. Been told the issue is taken care of/request sent/wait 3-5 business days/issue escalated multiple, multiple times and number still not ported after 6 weeks.
Are you the primary account holder: Y/N
Date of birth:
We'll check it out.