Porting number from Telstra to Optus

[Jack2020]

Hi.

I was planing to porting one mobile number from Telstra to Optus last week.

I went to Optus Carlingford store and been told the porting service from Telstra to Optus experiencing some issue and may delay for weeks before the number become valid.

I just wandering, has this porting issue had been fixed?

[YetAnotherAcc]

Its a staff shortage issue due to COVID-19. Telstra have stated that mobile porting is largely automated but still requires some staff involvement.