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New Contributor
New Contributor

Porting number from Telstra to Optus

Hi.

I was planing to porting one mobile number from Telstra to Optus last week.

I went to Optus Carlingford store and been told the porting service from Telstra to Optus experiencing some issue and may delay for weeks before the number become valid.

I just wandering, has this porting issue had been fixed?

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Respected Contributor
Respected Contributor

Re: Porting number from Telstra to Optus

Its a staff shortage issue due to COVID-19. Telstra have stated that mobile porting is largely automated but still requires some staff involvement.

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