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Occasional Contributor stop59
Occasional Contributor

Porting from Virgin to Optus

I rang optus and asked to activate my new sim and port my number from virgin. Its been 8 hours now and the phone still says sim not provisioned . Why is it taking so long.

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Occasional Contributor stop59
Occasional Contributor

Re: Porting from Virgin to Optus

Have to wait 24hrs.

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RetiredModerator Shauna
RetiredModerator

Re: Porting from Virgin to Optus

Hey @stop59 - apologies for the delays in porting your service. 

 

Can you please send us a PM confirming your mobile number, full name and DOB?


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