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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

MyNameIsMichael
New Contributor
New Contributor

Porting from Amaysim to Optus taking for a while

Hey, Everyone

 

The first question of this account, but recently I have ported my mobile number from amaysim to Optus, I've received the email from Optus that it will be ported within 15mins and 4 hours; however, it has currently been more than 2 days since that email. Now I'm getting worried, I've spent $120 on the $180 60GB 365 days as it was on some sort of deal. Could it be my information I typed was a bit different from the one on amaysim? I had the payment details on amaysim, but not on Optus since I would only want it for that year. Help, please?

(Edit: Also is there anything I need to do after that email being sent to me? Do I need to deactivate my sim from amaysim, do I need both sim or something I don't even know. Is there some sort of requirement when porting?)

 

Thanks,

Michael

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Ray_YC
Online Community Manager
Online Community Manager

Re: Porting from Amaysim to Optus taking for a while

Hey there,

Providing all the details were provided and entered correctly, you don't need to do anything further with Amaysim.

Sounds like a similar situation to this recent thread

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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MyNameIsMichael
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New Contributor

Re: Porting from Amaysim to Optus taking for a while

Is it possible to view your account details before it has been activated, I would like to double-check my info if it is correct?

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MyNameIsMichael
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New Contributor

Re: Porting from Amaysim to Optus taking for a while

Eyyyy it has been activated, it was just taking a long time. Not 15 minutes to 4 hours, it took 4 days.