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New Contributor Belinda_h
New Contributor

Porting due 8pm last night

Hi
My port from Telstra was set for 8pm last night and this morning still nothing.
Order 128132696A
Can someone tell me what is happening and why?
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Honoured Contributor
Honoured Contributor

Re: Porting due 8pm last night

Not from here. You'll need to contact Optus directly. Ports can take up to a few days in some cases
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Trusted Contributor
Trusted Contributor

Re: Porting due 8pm last night

8pm on a Saturday is outside of the whole porting system used by Telcos.

Mobile Number Portability code has this:

Standard Hours of Operation
on a Business Day means 8 a.m. to 8 p.m. (Standard Time) from Monday to
Friday, and 10 a.m. to 6 p.m. (Standard Time) on Saturday

Porting should happen on Monday at the earliest.

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