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New Contributor
New Contributor

Porting Number from Virgin

Hi,  My phone has not worked since yesterday i have contacted support many times, why can't they port a number from Virgin. I have been told it will be ok in 4 hours 3 times now.  I do not believe them.

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Online Community Manager
Online Community Manager

Re: Porting Number from Virgin

Hi there OptMark2019,


Hopefully your number has ported across successfully now?

If not, how have you contacted Support? i.e. Phone, Chat, Social Media, etc.

If you're still having trouble, let us know. If you have a fault ticket or reference number, please share it here (but not your account details, we don't have visibility of customer accounts on Yes Crowd).


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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