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jordan2015
New Contributor
New Contributor

Pin not working to use phone

Hi

I am trying to open my phone with my pin and it is not working.  I just keep getting the screen saying "swipe to unlock"?  I can hear messages and see who is calling but cannot access my contact or call anyone.  Can you assist me please.    My number is *hidden*

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Ray_YC
Online Community Manager
Online Community Manager

Re: Pin not working to use phone

Hi jordan2015,

What happens when you swipe to unlock?

We have hidden your personal information on our online public forum. We take your privacy very seriously. If you have any questions about this, please feel free to refer to the Community Guidelines. Thank you! 

------------------------------------------------------------------------------------------------------------------ I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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