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COVID-19 impact to Yes Crowd & Contact Centres info here
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New Contributor
New Contributor

Phone

Hi, I forgot to take out the plan to keep my mobile number while I am overseas.
Can someone please email me to discuss this as I’m not sure when I’ll be back due to the virus
Thank you
Robina
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Honoured Contributor
Honoured Contributor

Re: Phone

You won't be emailed from here. You need to contact Optus directly (Phone, Facebook the Optus App) to discus options (they also don't do email).

If you are prepaid then just recharge your number every 3 months or so. If you are post paid you can arrange for a pause on your account (you won't lose your number as presumably you are paying a monthly bill still?).

Another possible option is port your number to a cheap prepaid provider. Amaysim charges $10 a year for its minimum prepaid service. That will 'park' your number.
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