To Whom It May Concern,
I am looking at upgrading my phone plan but the options state that the plan has to be 12 months old. Is there a way to upgrade my plan before the 12 months or do I have to wait?
So you are in a 24 month contract? Unfortunately the $99 option is fairly strict. I believe a third party is involved in taking the phones. I think you will have to wait. Also note any upgrade will extend your current contract out 24 months again.