I don't think Optus tracks orders that closely. You tend to get a notification of the order, when it is shipped from the warehouse and when it arrives. If its not in stock when you order then you just have to wait until it arrives in the warehouse.
Use Facebook/Twitter/Livechat to ask an actual Optus staffer what they can say (although I'd take it with a grain of salt as if you ask a different staffer you'll possibly get a different answer second time around)
Peter Gillespie
