I lost my iPhone which had my optus sim card in it a while ago and I bought a new phone with Vodafone but now I would like to come back to Optus.
I was wondering if there any way I could get my old number back? When I call the number, it says that it is not accepting incoming calls so I'm just assuming I could get it back. I've tried replacing the sim online but that's no help as I didn't link the number to an account.
I really don't want a new number as its still connected to some of my online accounts that I've recently recovered and can only get into a couple of them when a message is sent to my old optus number.
Unless it was within the last 6 months since your Optus SIM service was renewed I would think it extremel unlikely.
The only thing you can do is to contact Optus by phone or online chat.
Hey @Malia95, if you haven't recharged the service in over 6 months then the number would have expired. Happy to check on the status for you if you can send us a PM with the mobile number, your full name and DOB?
We've just replied back to your PM @Malia95, we'll chat there.