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Mal52
New Contributor
New Contributor

Phone account

My wife's account was always $45. Mine was always $40. I combined both phones to one account and the bill is now $100. What is the extra $15 account fee. I was not told it would cost me more if I combined the phones onto one account

Malcolm

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Ray_YC
Online Community Manager
Online Community Manager

Re: Phone account

Hi there,

There is no fee to consolidate accounts. Your bill would have an itemisation somewhere advising what the extra $15 is. Possibly a late payment fee or a pro-rata service charge if both services were on different bill cycles. 

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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