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New Contributor
New Contributor

Phone account not working

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Trusted Contributor
Trusted Contributor

Re: Phone account not working

@rdzudzar  Yes Crowd is a Public Forum and not a direct support point for Optus.  
Note: Yes Crowd cannot access or view customer accounts/orders.
Please don't post personal info.

First thing to do is edit your post and remove your phone number as it is a Security risk.

Please message Optus Support 24/7 from the My Optus app. If you do not have access to the My Optus app you can use social media to contact Optus Support, please send a PM to Optus on  Facebook or a DM on Twitter and include in the message you do not have access to the My Optus app.

I am an Optus subscriber, just trying to help.
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New Contributor
New Contributor

Re: Phone account not working

Thank you,

I deleted message, I was forwarded here via live optus chat person... 

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Trusted Contributor
Trusted Contributor

Re: Phone account not working

@rdzudzar  Optus Live chat was cancelled months ago, was replaced it with the messaging service.

You need to post specific information on what the problem is. 

I am an Optus subscriber, just trying to help.
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