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Phon no service, extrem disappointed 20 times liveChats, calls , stores, 24 of March to 15 of May

johnndy

How dare a company can do such a thing to a customer expecially for a communication tool like phone, 24th of March to 15 of May almost 2 months no connection.

What a yes optus can do to us?

 

Plus.... price issue

Re: Phon no service, extrem disappointed 20 times liveChats, calls , stores, 24 of March to 15 of Ma

beetroot

Hi @johnndy,

 

A moderator will probably contact you shortly and try to make sense of it all for you and hopefully help you resolve your issue. If you're still not happy then you can contact the TIO and go through their process which could take a further month.

 

As for the "Yes" slogan that Optus use all over the place, it works like this:

 

Let's say you go for a bush walk and come accross some Kangaroo scat. One would look at that scat, and unless your occupation was that of a scatologist you would more than likely and hastily avoid coming too close or into contact with it and continue on your merry way. Now, here's what makes companies like Optus good at what they do, you see their marketing team go on bushwalks every day and they collect the same scat that the rest of us avoid. They take it back to their bean bag work stations and they start working their magic. They carefully and meticulously start polishing up each ball of scat untill they turn into shiny little orbs of wonder. They then come up with catchy phrases and pretty coloured graphics to promote these irresistibly attractive shiny orbs of wonder so people like you and me can buy them.

 

The problem is after a while, sometimes immediately, the orbs begin to crack and breakdown and they start to stink. On the other hand some of us continue for years and years admiring them without fault or issue. It's magic!

 

And that's the same magic behind the "Yes" slogan that Optus use. But no matter how hard they try to keep it smooth and shiny, underneath all that lustre and glory, we all know what it really is.

 

Beetroot

Re: Phon no service, extrem disappointed 20 times liveChats, calls , stores, 24 of March to 15 of Ma

jaromanda

That explains why they use animals in much of their marketting, Usain Bolt being an exception of course.

Re: Phon no service, extrem disappointed 20 times liveChats, calls , stores, 24 of March to 15 of...

Scott_M

Hi @johnndy, I see Vicky has already responded to you on your other thread. We can continue there. 

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