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New Contributor
New Contributor

Paid for subscription but says account expired

So I’ve paid 14.99 for premium through iTunes in order to watch the World Cup and I’m upset I had to miss out due to the fact it said my account had expired when I log in even though I just bought it.

 

i tried again this morning and a message says that my username or password is invalid 

 

please help

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Respected Contributor
Respected Contributor

Re: Paid for subscription but says account expired

If you subscribed via iTunes, then Apple/iTunes manage your subscription, not Optus. You need to contac them.

 

It's been a while since I've used iTunes myself but I believe there's a "restore subscription" option that normally fixes this type of thing. 

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I do not represent Optus. The views, opinions and advice expressed in my posts are my own
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