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Emfranzx
New Contributor
New Contributor

PLEASE HELP ME

Does it mean I’ve been declined for a phone and plan if Optus has asked me to call about my order?
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petergdownload
Honoured Contributor
Honoured Contributor

Re: PLEASE HELP ME

I could mean a number of things, but usually if you've been declined Optus will just say as much in the original communication. If you have been declined you'll need to wait 3 months before reapplying at Optus btw.

But its more likely your phone is not in stock and Optus want to confirm the delay is acceptable to you.

Give em a call. They won't bite

Peter Gillespie