Re: PDF download


@Dan_Cyes have tried on my desktop on 3 different browsers.  Nothing happens, no error message nothing. I note that the my account appears to have changed since I last used it early December.


Re: PDF download


@veegirl67 it sounds like you may of migrated to the new billing system, this would explain the change in appearance and you most likely have a new account number. 


You should still be able to access your old bills though. Any issues may need to be raised with IT for further investigation. Jump into Live Chat and an agent will grab your details to get this escalated.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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