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New Contributor
New Contributor

Overseas use

I will be going to Japan in a few weeks and wanting to use an international sim in my iphone 5s.  I am on a contract plan and therefore wondering whether my phone would be locked or unlocked?  From what I am reading it looks like it may be locked - is that correct?

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Esteemed Contributor
Esteemed Contributor

Re: Overseas use

It should be unlocked if it’s a post-paid phone however I would suggest you head to the local post office and get yourself a $2 sim from another provider and see if it works. Smiley Happy

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New Contributor
New Contributor

Re: Overseas use

In reading more info on the Optus site it looks like it is unlocked if it on ios7 and above.  But I will check for sure before going.  Hopeful.

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Esteemed Contributor
Esteemed Contributor

Re: Overseas use

Well my iPhone 4 was unlocked from new and that is going back a while before your phone. I would still pinch a sim out of one of your mates phones or grab a $2 sim from the post office just to be sure.  

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RetiredModerator
RetiredModerator

Re: Overseas use

Hey Glendamaree. You probably found this information on our Website but on 11 September, 2013 we auto-unlocked all iPhones previously sold by us (including the iPhone 5). Performing an update or restore via iTunes, after this date, will make sure that your iPhone has received the new unlocking settings. Your phone should have been sold as unlocked on your plan. If not, updating your phone to iO7 via iTunes would unlock it 🙂 As Yeldarb advised, you can always test this with a prepaid SIM from another provider. Please let us know if you require any further assistance! 


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