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Overcharged!!!

zmcle8

I got my bill on a new iphone xs 64gb model on the promo plan of $106.25 pm. However, I'm getting charged $125 per month. I've seen the community managers on here often look at transcripts and help out. I contacted billing and they said I would not get a credit for the larger bill. I'm wondering also if anyone else has had this problem?

Re: Overcharged!!!

Jeneral__Pain

They would have informed you why you aren’t getting the credit, they’d say why... 

 

Is the $108 a student offer or something like that?

 

also, www.optus.com.au/complaints will be your next step. 

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