cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

Order

To collect my order from a store but on chat didn’t confirm which store
0 Kudos
Reply
2 Replies
Highlighted
Esteemed Contributor
Esteemed Contributor

Re: Order

Hmm might pay to ring your local store (if you can get through) and see if they have your order. Was this a phone order?

https://www.optus.com.au/shop/stores 

0 Kudos
Reply
Highlighted
Trusted Contributor
Trusted Contributor

Re: Order

@rudy_alanjess @Yeldarb 

https://www.optus.com.au/shop/stores 

Optus appears to have changed its Policy re publishing Phone Numbers. In the past if looked at this page some stores had a phone number that went directly to the Optus Call Centre while others were a direct number to the store.

I checked a few stores nearby to me and all of them now have a direct contact number. 

I am an Optus user.
0 Kudos
Reply