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New Contributor WH777
New Contributor

Order not delivered

Where is my SIM card order? Supposed to be next day delivery (in Sydney) & it's been 3 days & nothing. Online order hasn't even updated since the moment I ordered it, so online order tracking no help at all. Phone support is useless or non-existent - get transferred twice then told they have to transfer again + a further 30 minute wait. Can't even actually email a web services provider company! Website usability is appalling (try viewing it in Google Chrome!). Not happy! How about some actual customer support???

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RetiredModerator Dave
RetiredModerator

Re: Order not delivered

Heya,

 

Sorry to hear your delivery hasn't arrived.

 

Do you have an order number we can look into for you?

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New Contributor Ljones45
New Contributor

Re: Order not delivered

66177439

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Moderator Tris
Moderator

Re: Order not delivered

Hi @Ljones45, looks like this order has gone out, if you've not received it, please chat with our Sales Support team for a hand


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