cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Lljjmm
New Contributor
New Contributor

Optus to Optus free calls

I changed from 365 day prepaid to a long expiry 6 month one. What has happened to the Optus to Optus free calls I used to get?

0 Kudos
Reply
2 Replies
petergdownload
Honoured Contributor
Honoured Contributor

Re: Optus to Optus free calls

WHen you change plans you change contracts.

 

This is the CIP of the long expiry plan. I can't find a reference to free optus to optus calls.

 

Regrads

 

Peter Gillespie

0 Kudos
Reply
Mike-N
RetiredModerator
RetiredModerator

Re: Optus to Optus free calls

Hello @Lljjmm

 

As Peter has pointed out, when you change your prepaid offer, your inclusions change. It's likely that Optus to Optus calls were part of your old offer but not part of the new one. If you had an unused bonuses before the rate plan change, these also would have been cleared. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply