Just bought a new phone and activated yesterday with $40 credit. Tried to activate the $50 eftpos gift card but it says the 8 digit security code is incorrect. Tried calling customer service and went into optus store and neither had any clue on what to do.
@Tasha7390, certainly sounds frustrating 😞
We'll need you to send your details through to - firstname.lastname@example.org.
You'll need to send through your full name, DOB, mobile number, gift card number and security code.