I've recently bought an Optus X Lite for work to have call redirected from an office phone. I need to set up a personalised voicemail but I'm having no luck. When I dial 321 I'm asked to enter my number and # only to be told my number is not valid or something like that.
Is it not possible to personalise voicemail on this thing?
Solved! Solved: Go to Solution.
Please try dialling 1509 from your X Lite and following the prompts.
Let us know how you go.
Ended up having to use the Optus online chat. It turned out my voicemail wasn't activated and I couldn't log in to My Account to set it up. All sorted now. Thanks for your help.