Accepted Solution

Optus X Lite voicemail


I've recently bought an Optus X Lite for work to have call redirected from an office phone. I need to set up a personalised voicemail but I'm having no luck. When I dial 321 I'm asked to enter my number and # only to be told my number is not valid or something like that.


Is it not possible to personalise voicemail on this thing?

Re: Optus X Lite voicemail


Hi Debm,

Please try dialling 1509 from your X Lite and following the prompts.

Let us know how you go.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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Re: Optus X Lite voicemail


Hi Ray,


Ended up having to use the Optus online chat. It turned out my voicemail wasn't activated and I couldn't log in to My Account to set it up. All sorted now. Thanks for your help.



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