Hi, I’m currently on a plan for an iPhone 8, and I have come to 12 months and am looking at trading up to the Xr for $99 onto a new plan. But my iPhone currently has a little crack in the corner, and according to Optus website it must be completely undamaged screen?
Will they accept this?
Suggest you get the screen repaired yourself then proceed.
Alternatively just hand the phone back and see what happens. If Optus say no then they'll also tell you the cost of repair as far as they are concerned.
Criteria is a follows:
Optus Trade up|What is Good Working Order