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New Contributor Renato79
New Contributor

Optus Sport login mobile not working

HI,

 

I've recently taken delivery of a Samsun Galaxy 9+.

 

I can log onto Optus Sport online but my password is not recognised when I try and log-in on my phone.

 

I only downloaded the Optus Sport app tonight.

 

Can you help

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Online Community Manager
Online Community Manager

Re: Optus Sport login mobile not working

Hi @Renato79, I'd suggest a couple of things

 

1). Double check that you're logging in with the correct email address you've been assigned
2). An update for Optus Sport was released last night/early today. Check to see whether there's an outstanding update. You should be running on Optus Sport App version - V2.3.3
3). Delete the application (including any cached data) & reinstall
4). Try a password reset

 

If you're still having trouble, send us a private message. We'll forward your details through to our content team and they'll take a quick look for us. 

 

 

 

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