Optus Sport charge on bill

[bissessn]

I've just upgraded my mobile plan to $130 plan which includes Optus Sport, however I've been charged for it with no corresponding credit? 

[Ev_]

Hmm.. there should be a credit there for Optus Sport on the $130 plan. Could be a back end issue. Shoot through a private message with your account details - full name, DOB and mobile number, and we'll take a look into this for you. Ev

[bissessn]

Hi Ev

I have sent you a private message. 

Thanks 

[Ev_ · Accepted solution]

Thanks @bissessn, I've just replied to you there 🙂 

[thewolfash]

Looks like a common issue.. I've been charged now for 3 months when it should be a free subscription

[Shauna]

Hey @thewolfash - I've responded to your other thread.