Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
New Contributor
New Contributor

Optus Pay

I had an OptusPay account and had some money in it but recently, I got a new sim with a new company so I can’t access my OptusPay account anymore so I was wondering how I can get my money back? Cheers

Tags (1)
0 Kudos
1 Reply

Re: Optus Pay

Hey @NickyM1, check out this article → Optus Pay: How does it work?


In the FAQs it says to call 1800034904 to cancel your Optus Pay account and get funds transferred back to your bank account.


Hope this helps!

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy