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New Contributor papayankee
New Contributor

Optus Number Share is not working after Apple Watch Replacement

 

I recently had my apple watch replaced by apple and when trying to set up cellular i get redirected to the Optus site which tells me it is already active. I have tried unpairing the new watch several times and it is still not working. 

 

Could you please help me to resolve this issue? It would be much appreciated. 

Thank you,

 

 

 

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Online Community Manager
Online Community Manager

Re: Optus Number Share is not working after Apple Watch Replacement

Any luck following the Accepted Solution on this thread


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor papayankee
New Contributor

Re: Optus Number Share is not working after Apple Watch Replacement

Hello, Yes. I have followed those recommendations but the watch still will not say cellular is working and when I try to set it up through the apple watch app, Optus tells me that it is already active. 

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Online Community Manager
Online Community Manager

Re: Optus Number Share is not working after Apple Watch Replacement

Okay, the other user had luck when chatting to us or you also have the option if you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. 


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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