Does any know if Optus currently support, or plan to support in the future HD Voice (Voice over LTE)? Current call quality seems pretty poor compared to the other major networks.
Also is there a way to use visual voice mail on the iphone? Would much prefer that then having to deal with the old school voice mail dial in service.
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Hi sunny52, there's no info on VoLTE (Voice over LTE) at this stage, and we don't currently have Visual voicemail available. We will certainly update everyone though if these become available in the future.
What about the other question?
The initial question mixed up VoLTE and HD voice whicch are of course totally different things.
Given my Nexus 4 just got the Android 5.1 update which includes HD voice over 3G I'd be interested to know if that is supported on the network.
Hey Kensayers, I can confirm that we're currently testing HD voice on our 3G network and this will be rolled out in the near future.
YOU CAN NOW LEAVE THE CONTrACT WITH OPTUS !!
Re: Visual Voicemail
Thank you for your reply.
I have read through the history of your concern, there certainly seems to be a miscommunication at the point of sale in relation to visual voicemail. Sadly, I cannot provide a date we will be able to support this feature.
In light of this I am happy to release you from your contract, there are a few conditions attached to this though
The phone will need to be returned with no physical damage and in complete working order.
Any monthly usage cost up to the time you port out will be payable.
I am happy to credit your early termination fees and when the handset is returned I will credit the separate charge of the handset pay out.
Please let me know if this offer is suitable.
I look forward to your reply
Customer Relations Executive | CRG
Consumer | Optus
1 Third Avenue, Technology Park, Mawson Lakes SA 5095
Yes if Optus want to be the "other party" in a duopoly in Australian Telco ( a recent comment from the ceo in SIngapore ) then HD voice will be a requirement to compete with Telstra.Even Vodafone use it . Good to see Optus introducing voice over wi-fi soon.
That's correct tom-tom52 🙂 We’ve already turned it on in South Australia, Victoria, Northern Territory, Tasmania, and Western Australia, with all other states to follow soon!
Is there a link to a press release or some sort of announcement from Optus confirming the activation of HD Voice?
And is it active now in NSW and/or Sydney?