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New Contributor
New Contributor

Optus App says phone jailbroken or rooted

Why does the optus app say my phone is jailbroken or rooted and not work?

I have done every test to ensure my phone is not rooted (android) however the app insists it is jailbroken or rooted and no longer works..what is going on?

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Honoured Contributor
Honoured Contributor

Re: Optus App says phone jailbroken or rooted

What model phone is it?
Did you buy it second hand?

There seemed to be a (resolved) problem with the Optus App last year



Peter Gillespie

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New Contributor
New Contributor

Re: Optus App says phone jailbroken or rooted

It's an S8 that I've had since brand new. Only started to have this issue recently 

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