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New Contributor ashmanmalik
New Contributor

Optus App down / unable to pay

The app says "We’re a bit busy right now".
 
I am trying to pay my bill on the app which is already a day late. The app doesn't allow me to..
 
 
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Honoured Contributor
Honoured Contributor

Re: Optus App down / unable to pay

There are many other ways to pay. I suggest you use one of those. You should be able to get any late fee refunded if you explain the issue later and haven't had many in the past.

Peter Gillespie
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Online Community Manager
Online Community Manager

Re: Optus App down / unable to pay

That's right, the My Optus app may have been undergoing some maintenance at the time.


Check out How to pay your bill for alternative methods 🙂 


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