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2017-11-27 08:19 AM
I have been on an optus plan for just over a year now and in the beginning once everything was set up everything worked fine, however for about 6 months or more now I have had this error.
When I open the Optus App to pay a bill, I tap on the Billing tab on the bottom of the screen, and it just says " Error Please try again Later " .
Because of this, I have had to type in my phone account number and use the Pay Another Account function manually in order to pay my bills.
I have tried switching the phone on and off, etc it just seems to be a constant issue.
Any ideas ?
Solved! Solved: Go to Solution.
2017-11-27 10:05 AM - edited 2017-11-27 10:06 AM
Clear all cached and system data associated with the app. Then completely uninstall the App and reinstall it.
2017-11-28 06:41 AM
Thanks for that it seems to have worked perfectly.
Wierdly enough my account number has now changed ( I had it written down before to pay manually) , however all my details are there correctly.
Problem solved thanks for your reply mate.
2017-11-28 11:19 AM - edited 2017-11-28 11:20 AM
2018-04-26 12:15 AM
Didn't work for me... Any suggestions?
2018-04-26 03:12 AM - edited 2018-04-26 03:12 AM
Hi @KalemHufton, if you've followed Peter's steps above and the issue still persists, please send through a private message to us here with your account details (full name, DOB and account number) so we can look into this further for you.