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New Contributor Kristy1989
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Online phone delivery times & SIM delivery time

Hi I purchased a Galaxy s9 through Optus online on Saturday via a $85 plan, and received a confirmation order Sunday, But the only despatched item according to my account is the SIM Card. The website states shipping is "1-3 days" which would mean my phone should arrive tomorrow. I am doubtful of that. Are the SIM cards and phones sent separately for a reason?

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Contributor Puneeth
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Re: Online phone delivery times & SIM delivery time

As far as I know about the delivery. You need not worry because SIM and the phone will be delivered at the same time. Once you receive the order you can contact Optus to activate the SIM card via voice or a live chat.

 

Thanks,

Regards

Puneeth

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