If your phone is asking for a PUK (Personal Unlocking Key) code, it means you need to unblock your SIM card and change the PIN. To retrieve your device's unique PUK code, select from the options below. You can then unblock and change the PIN on your device with the help of our device guides.
Don’t have My Account? Retrieve your PUK by contacting us
To retrieve your PUK, use your locked-out mobile to dial 555 and follow the prompts.
If you have any further questions, please comment below 🙂