If your phone is asking for a PUK (Personal Unlocking Key) code, it means you need to unblock your SIM card and change the PIN. To retrieve your device's unique PUK code, select from the options below. You can then unblock and change the PIN on your device with the help of our device guides.
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To retrieve your PUK, use your locked-out mobile to dial 555 and follow the prompts.
If you have any further questions, please comment below 🙂
Solved! Solved: Go to Solution.
It's explained in the original post above?
Please see How to get your PUK code.