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I would like to know why it has taken nearly 4 weeks to fix a problem with connecting my Apple Watch to number share and still waiting, every time I talk to some one they say it has been escalated and still nothing. This is a total joke.
Hi @Sirreg, not great to see you're experiencing this issue with your number share activation.
We're unable to see what exactly could be causing this issue without taking a look at your individual service.
I recommend sending us a message via the My Optus App, or our Facebook or Twitter pages. That way we will be able to verify your account details and take a closer look into this for you.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.
I'm sorry this experience has left you feeling this way @Sirreg. I still do encourage you to reach out to us through the My Optus App our Facebook or Twitter pages, as we would like to help you out with this.
Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.
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