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adcockf
New Contributor
New Contributor

Not registered in network

I cannot use my Mobile error "not registered in network"

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Casey_YC
Moderator
Moderator

Re: Not registered in network

Hi there, @adcockf


Thanks for reaching out about your mobile troubles. 


This can be that the SIM is no longer active on the network due to a deactivation or suspension etc.


In this case, we recommend messaging us via the My Optus App. The team is available 24/7 and are ready to assist customers as quickly as possible.

----------------------------------------------------------------------------------------------------------------- I’m part of the Yes Crowd team, employed by Optus to help run our online community.

Did we answer your question? Please mark it as a Accepted Solution and if you see something that was helpful to you or the rest of the community, giving a Kudos is only a click away.