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COVID-19 impact to Yes Crowd & Contact Centres info here
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Contributor
Contributor

No support available?

I've just phoned Optus customer care (13 39 37) at 2:40pm on a Tuesday afternoon and get a voicemail "It's after hours and we are now closed." WTF??? Anyone else getting this?

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Moderator
Moderator

Re: No support available?

Hey yppahton


This is very odd and I'm not sure why you have had this when calling us. When trying again do you get the same thing?

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Contributor
Contributor

Re: No support available?

I just tried now (5:10pm) and got through with no issue. ¯\_(ツ)_/¯

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Moderator
Moderator

Re: No support available?

Glad to hear that, @yppahton. You can also contact us via the → messaging service if needed in the future. Have a good night and stay safe.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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