Play for Perks! There's $2.5 million worth of prizes up for grabs until 2 April, thanks to Optus Per... Read the full story
2017-03-26 03:05 PM
For the past 3 months or so I have had no service on my mobile. I have not received any notifications and, on my first enquiry by phone, did not really receive an adequate explanation. I live on the border of NSW and Victoria on the Murray River and have never had this problem before. I now have emergency service only, although if I drive 18 minutes up the road, I have full service. What's going on in this part of the world. If I had a few hours to spend I would make phone contact and express my dismay and my intention to change providers and perhaps not pay my next bill, given that I have not had the service I pay for. Anyone else on the Murray border, having similar problems I wonder?
2017-03-27 11:20 AM
Hey there toffolous, sounds really odd indeed that you've experienced the issue for quite sometime and still not resolved May I ask if you were provided with any fault reference numbers when you raised the issue with us? What exactly did they say?
Have you tried getting a replacement phone and also trying it in another phone to isolate the fault?
Have you seen something helpful? Don't forget to give it a kudos. Asked a question and got an answer? Make sure you mark it as an accepted solution!
Please ensure you abide by the community guidelines. All moderation actions are final.