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New Contributor Justinslatchfor
New Contributor

No $30 credit included on my new Optus phone

My credit is missing how do I get the included credit that was supposed to come with new prepaid phone
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Online Community Manager
Online Community Manager

Re: No $30 credit included on my new Optus phone

Hi Justinslatchfor,

Are you talking about this offer on the banner on our Prepaid Buy A Phone page?

Recharge offer: Available to new handset customers recharging on Epic Data Plan $30 and above. Must activate and recharge included SIM. 2nd and 3rd recharges of same value added on days 28 and 56. Recharge within 30 days of activation. Offer ends 31/3/20, unless extended. 

If so, you get the bonus credit when you recharge with the SIM you activated it with.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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