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New Contributor Justinslatchfor
New Contributor

No $30 credit included on my new Optus phone

My credit is missing how do I get the included credit that was supposed to come with new prepaid phone
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Online Community Manager
Online Community Manager

Re: No $30 credit included on my new Optus phone

Hi Justinslatchfor,


Are you talking about this offer on the banner on our Prepaid Buy A Phone page?


Recharge offer: Available to new handset customers recharging on Epic Data Plan $30 and above. Must activate and recharge included SIM. 2nd and 3rd recharges of same value added on days 28 and 56. Recharge within 30 days of activation. Offer ends 31/3/20, unless extended. 


If so, you get the bonus credit when you recharge with the SIM you activated it with.


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